📧 WE ARE HERE TO HELP: At Pulsexy we value communication with our users. We are an open-minded adult social network and want to ensure you have the best possible experience. If you have questions, need assistance, or want to report any issue, here you will find all the channels to contact us.
1. Main Contact Channels
2. Response Times
| Type of Inquiry | Response Time |
|---|---|
| Emergencies (CSAM, illegal content) | Immediate - 2 hours |
| Security reports | 4 - 8 hours |
| DMCA / Copyright | 24 - 48 hours |
| General support | 24 - 72 hours |
3. Frequently Asked Questions (FAQ)
How do I recover my account if I forgot my password?
Use the "Forgot your password?" link on the login page. If you don't have access to your email, contact security@pulsexy.com.
How do I permanently delete my account?
Go to Settings > Privacy > Delete Account. The deletion will be processed within 30 days.
How do I report non-consensual content?
Use the "Report" button on the content or send an email to emergency@pulsexy.com with all relevant information.